Open Books, and the Number Everyone Should Know
Financial fragility is usually an information problem before it is a money problem.
Ask the people in your organization how many months of runway you have. If more than half cannot answer within a factor of two, your financial risk is higher than your bank balance suggests, whatever the balance is.
Financial fragility is the fourth collapse pattern, and it is rarely a pure money problem. It is an information problem that becomes a money problem, because decisions that spend money are made by people who cannot see the consequence.
The one number
Runway: how many months you can operate if income stopped today.
Cash on hand, divided by monthly outgoings. That is it. Not projected revenue, not the pipeline, not what the big client is probably going to sign. Cash you have, over money that leaves.
Everyone should know it. Not the finance person, not the founders. Everyone.
The reason is not sentiment about transparency. It is that people make dozens of small spending and commitment decisions a week, and a person who thinks the organization is comfortable makes different decisions from one who knows there are four months left. Withholding the number does not protect people from anxiety. It just means their decisions are uninformed, and they find out later and all at once.
What to open, in order
You do not have to publish everything on day one, and it is better if you do not.
1. Runway. Start here. One number, updated monthly, somewhere everyone sees it without asking. This alone changes behavior more than the rest combined.
2. Income and outgoings by category. Where money comes from, where it goes. Not line by line: categories. People need shape, not detail.
3. The commitment calendar. What you are locked into and when each ends. Most organizations do not have this written down anywhere, and it is where nasty surprises live. See the Supplier Contracts role example in Roles, Not Jobs.
4. Client concentration. What percentage of income comes from your largest client. If one client is over 40%, you do not have a business, you have a job with extra steps, and everyone should know that.
5. Salaries. Last, and only after the process for setting them is understood. See Compensation Without a Boss.
Teaching people to read it
Publishing numbers to people who cannot interpret them creates anxiety without judgment, which is worse than not publishing.
Spend an hour, once, walking through:
- The difference between profit and cash. Profitable organizations run out of cash regularly, and this surprises people every time.
- What a normal month looks like, so an abnormal one is recognizable.
- Which numbers move slowly and which move fast.
- What would actually happen at two months of runway. Say it out loud. The unspoken version is always more frightening than the real plan.
Then repeat the walkthrough for every new person. This is part of onboarding, not a one-off event.
The three thresholds
Agree these in advance, when nothing is wrong. Deciding what counts as an emergency during an emergency goes badly.
Green, above six months. Normal operation. Spending decisions inside role authority.
Amber, three to six. Named at every governance meeting. New recurring commitments need advice from whoever holds the money role. Non-essential spend pauses.
Red, under three. Everything is on the table and everyone knows. Weekly cash review. No new recurring commitments.
Writing these down in advance does two things. It removes the moment where someone has to decide whether to sound the alarm, which is socially expensive and therefore often delayed. And it makes amber a normal state to be in rather than a crisis, so people stop hiding it.
Where it goes wrong
Publishing numbers without context or a plan. A runway figure with no thresholds and no walkthrough produces rumor, not shared responsibility.
Opening the books during a crisis. The numbers arrive with the panic attached, and transparency gets permanently associated with bad news. Do it while things are fine.
One person still holds the real picture. If the published numbers are a summary and someone maintains the actual model privately, you have the appearance of transparency and none of the benefit. Worse, people will trust the summary while decisions get made from the model.
Assuming visibility is participation. Seeing the runway is not the same as being able to affect it. Pair the numbers with actual authority over spending, or you have shown people a problem they cannot act on, which is just stress.
Updating irregularly. A runway number that is four months stale is worse than none, because people will act on it.
What good looks like
A person in their second month declines a subscription renewal because they know the organization is in amber, and nobody had to tell them.
Runway comes up in a governance meeting as a normal agenda item, in a normal voice.
And when a big client leaves, the response is a plan within a week, because everyone already understood the concentration risk and had privately thought about it.
Try this week
Work out your runway. Then ask five people, separately, what they think it is.
The spread in their answers is a direct measure of how exposed you are to decisions made without information. If the spread is wide, publishing that one number is the highest-value thing you can do this quarter, and it costs nothing.
Discussion
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